Boston’s Changing Workforce

School staff increases, while police personnel decrease

Amid the COVID-19 pandemic and two mayoral transitions, how did the City of Boston’s workforce change between 2020 and 2023? Like other employers in this period, the City had difficulty retaining and hiring employees. While the Police workforce decreased, the workforce for the City’s largest department, Boston Public Schools, grew. How were other departments affected? How has temporary federal COVID-19 relief grant funding changed the workforce? What impacts do these changes have on personnel costs?

This Special Report provides information and insights on:

      • Staffing challenges in City government
      • The impact of the impending end of COVID funding
      • Increased spending on personnel

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